Shipping & Returns

3 daysEvery order ships within 3 business days
90 daysMoney-back guarantee
TrackedTracking number emailed when your order ships

Shipping

Each TreeShell is finished and checked by hand in our shop. We ship every order within 3 business days of purchase, usually sooner. You'll get an email with your tracking number as soon as your wallet is on its way.

  • United States: most orders arrive 2–5 business days after they ship.
  • Shipping cost is calculated at checkout.

Ordering a gift? Add a few days for delivery on top of our 3-day ship time, and order early for holidays.

90-Day Money-Back Guarantee

We want you to love your TreeShell. If you don't, you have 90 days from delivery to return it for a full refund of the purchase price.

How to return

  1. Email support@designson300.com with your order number and the reason for the return.
  2. We'll reply with return instructions and the address to ship it to.
  3. Once we receive the wallet, we'll issue your refund to the original payment method within a few business days.

Return shipping is paid by the customer unless the wallet arrived damaged or defective.

Engraved and custom wallets are covered too.

Damaged or wrong item?

If your order arrives damaged or isn't what you ordered, email support@designson300.com with your order number and a photo. We'll make it right with a replacement or refund at no cost to you.

Questions?

Reach us anytime at support@designson300.com. We usually reply within one business day.